Does My MetroPCS SCH-I220 (Code) Phone Support Email?

Yes, an Exchange account, a POP3 or an IMAP4 account may be added to the MetroPCS SCH-I220 (Code) handset. Note: The information below is for configuring an E-Mail account on the MetroPCS SCH-I220 (Code) handset running Windows Mobile 6.1 Standard. When setting up a POP3 or IMAP4 email account, the setup will automatically attempt to retrieve the settings to configure the device. If the automatic configuration is unsuccessful, the following information will be required to manually configure the account on the MetroPCS SCH-I220 (Code) handset.

  • Requirements

    IMPORTANT!! If you are unable to obtain or determine the need for any of these settings, please stop here and contact your e-mail provider for further information.

    In order to proceed, you will need to have obtained all essential settings for your e-mail account.  These settings will include (but may not be limited to):

    • E-Mail Address:   Usually in name@address.com format.
    • User Name:  Usually the first part of your e-mail address which appears before the at sign (@).
    • Password:  Choose a strong password (with alphanumeric characters).  You will have the option to save your password so it will not be required to enter it each time you connect to the server.
    • Domain (if necessary):   The specific location of the e-mail server within the network being accessed.
    • Server Type (POP3 or IMAP):  The type of account used by the mail service.
    • Account Name:   The account name used to access your e-mail.
    • Network:  The type of network which the email server connects.
    • Incoming Server:   The name of the server used to send incoming mail to your device.
    • Require SSL Connection:  A connection that enables sending of personal information more securely.  Note: If this option is selected and the ISP does not support an SSL connection, you will be unable to send e-mail.
    • Outgoing Server:   The name of the server used to send outgoing e-mail from your device.
    • Outgoing Server Requires Authentication:  the outgoing email server (SMTP) may require authentication.  Note: This would be the user name and password used for the account.
    • Outgoing Server Settings:  The outgoing e-mail server may require different authentication settings from the incoming email server.
    • Use Different User Name for Outgoing Server:  A check box allows the option of using separate settings for the outgoing email server.
    • User Name:  Outgoing email server user name.
    • Password:  Outgoing email-server password.
    • Domain:  Outgoing email server domain name (if required).
    • Required SSL Connection (Outgoing Mail Server Only):  A connection that enables sending of personal information more securely.  Note: If this option is selected and the ISP does not support an SSL connection, you will be unable to send e-mail.
  • Set up POP3 or IMAP ISP E-mail

    To setup a POP3 or IMAP ISP E-mail account follow the steps below:

      1. From the home screen, press the left soft key for Start
      2. Select Messaging
      3. Select Setup E-mail
      4. Enter the E-mail address
      5. Enter the password
      6. Press the right soft key for Next
      7. Enter the name settings or leave the defaults
      8. Press the right soft key for Next
      9. Select the Send/Receive down arrow to change the setting, if needed
      10. Press the right soft key for Finish

    If Auto Configuration was unsuccessful or you are accessing an account using a VPN server connection, please contact your ISP or Network Administrator for the information found in the Requirements section above. 

     

  • Set Up Email with Configurable Settings

    The following set of instructions will allow you to setup email with user configurable settings.

    1. From the home screen, press the left soft key for Start then select Messaging
    2. Select Setup E-mail (3)
    3. Enter email address and password then press the right soft key for Next
    4. Uncheck Try to get email settings automatically from the internet then press the right soft key for Next
    5. Select appropriate email type in the drop down list. (Internet email or custom email)
      - Internet email is for your Internet Service provider or webmail provider which supports POP or IMAP Protocol.
      - Custom Domain is for your email address hosted by different email provider than the domain. (Example: user@mycompany.com is actually a “live.com” email account)
    6. Select Internet Email for POP or IMAP
    7. Insert Your Name, Account display name then press the right soft key for Next
    8. Input Incoming mail server address (If unsure, check with your provider to get POP/IMAP settings.)
    9. Account type needs to be setup on POP3 then press the right soft key for Next
    10. Type your user name (Examples: kevinc, domain\kevinc, Kevin@samsung.com, etc.)
    11. Enter password for your email account then press the right soft key for Next
    12. Enter the outgoing SMTP mail server (If you are unsure please check with service provider, in some cases you may need to use cwmx.com)
    13. Depending on your email provider they may require Outgoing server authentication or they may not. (check with your email provider, most pop account do not require this option)
    14. If outgoing mail server requires authentication, you may need to check use same user name and password for sending email. If it requires different user name and password click next and enter the requested fields. Enter Outgoing server username and password then press the right soft key for Next. In addition, make sure Network connection is setup on the Internet and select done.
    15. On the next window, you will be asked to setup automatic send/receive for mail. Select desired frequency to download emails. (FYI if automatic email send/receive is setup device consumes more power)
    16. Select Finish and download emails.

    The instructions above are intended to assist with the configuration of your email account to the best of our ability.  Samsung does not maintain a resource with individual ISP settings.  For this reason, we refer you to your ISP for any settings information which you may need to complete this connection successfully.

  • Set Up Exchange E-mail

    To setup an Exchange email account use the steps below:

    1. From the home screen, press the left soft key for Start
    2. Select Programs
    3. Select the ActiveSync icon
    4. Press the right soft key for Menu
    5. Select Add Server Source
    6. Enter the E-mail address
    7. You can leave the box checked to “attempt to detect exchange server settings automatically” and allow the device to attempt to find your exchange server settings and select Next.  Leaving the box checked will allow the device to detect exchange server settings automatically the handset will populate your user name, proceed to step #9. If you choose to uncheck the box and enter the settings manually then proceed to step # 10.
    8. Enter the server address (This is the same as your Outlook Web Access server address.
    9. Leave the box checked or uncheck the box depending on your server configuration for “The server requires an encrypted (SSL) connection then select next
      • Note: Enabling SSL connection may require install of Root and Intermediate certificate for device to authenticate with Exchange Server. Contact Your IT admin for assistance for any installation of certificates.
    10. Enter the user name
      • Note: Only insert the user name, do not include @domain on the user name field
    11. Enter the Password
    12. Enter the Domain
    13. The choice to Save Password is optional, however the box is required to be checked for automatic sync
    14. Select Next
    15. Check the boxes for the conduits you would like to sync then select Finish

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